JR
Justin R

1 reviews | Active since Oct 2013

11 Aug 2015, 06:51

False Advertising - Avios /Disgusting

Be careful when taking out a credit card with Absa / Avios the points you are suppose to earn is all foney they lie about what you are suppose to earn, they are quick to get you to spend so you can recieve points but up until you have spent the money there are no points allocated you stop receiving statements and the service doesnt seem to change being Absa... its shocking as it always was. The staff make promises that cannot be kept and then have no record of what they have promised, absolutely disgusting and i hope this lands in the correct mail box as something seriously needs to change within Absa / Avios. Seems like a whole lots of false advertising. No payments will be made until this query is sorted out with someone professional and that has the authority to make the change due <div><br></div><div>(Supplier name changed from Avios Travel Rewards Programme South Africa to Absa by hellopeter.com)</div>

0
Replies (1)
Absa
Absa's reply11 Aug 2015, 11:36
Official
Hello Justin.R,

Thank you for contacting Avios Travel Rewards.

I will email you directly for some further details as I need to locate an Avios membership for you. When I have this, I can investigate if any Avios points have been awarded by ABSA or if any are missing.

Thank you once agian for contacting us, I wil contact you again shortly.

Kind regards

Michelle
Avios

Best regards,