False advertising

<p>Good day</p> <p> </p> <p>I upgraded my credit card to a platinum credit card where I pay more each month without any additional benefit. I want to get the discount on my lounge access but was told no by customer service I need a Platinum value bundle. I qualify for it but does not get assistance to activate it.</p> <p> </p> <p>here is a link how they falsely advertise.</p> <p> </p> <p>https://www.absa.co.za/personal/bank/a-credit-card/platinum-credit-card/platinum-bidvest-lounge-access/</p>