FALSE Absa Pensioner Banking fees...!!!!

Item: Absa
Rating: 1
Author: Hettie H

Pensioner banking cost ridiculous high!!!-I have visited Potchefstroom Branch and asked for my banking fees to be reviewed as I am a pensioner.Still paying EVEN HIGHER...not R60 according to the "Prosperity Cheque Account designed for seniors!!!!"

Helpful (0)

Replies (2)

Absa's replyOfficial

03 May 2024, 15:23

Dear Hettie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care

Absa's reply03 May 2024, 15:23

Official

Absa's replyOfficial

04 May 2024, 11:17

Dear Hettie With regards to incident number C-***5.

I have tried calling you and sent an email requesting an ID number to be able to assist you.

I await your urgent response. Kind regards,Vanessa CroweGroup Customer Care

Absa's reply04 May 2024, 11:17

Official