rA
rudi A
1 reviews | Active since Apr 2013
14 Jul 2020, 10:42
**** BENEFITS
I am a premium banker but the premium bankers we are supposed to be able to call on 24/7 can hardly do anything meaningful. They always directing me to a different department or giving me information that is irrelevant. - C-***3 the home loan department they put me in contact with is not operational but yet I am directed to them by Lebohang Ramorafi. What are the premium bankers there for besides what I can already do on the app or online. If nothing then stop advertising and sales **** benefits.
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Absa's replyOfficial
14 Jul 2020, 13:26Dear Rudi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will be in touch within the next two hours to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply14 Jul 2020, 13:26
Official
Dear Rudi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will be in touch within the next two hours to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd