BM
Bhekani M
1 reviews | Active since Feb 2016
04 Nov 2020, 11:47
Fairness
Someone has to explain to me, why it is so easy for the bank to send information to credit bureaus that I am in arrears, while they fail to debit the money as agreed. Is this fair? This total unacceptable.
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Absa's replyOfficial
04 Nov 2020, 14:51Dear Bhekani, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply04 Nov 2020, 14:51
Official
Dear Bhekani, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd