Fair chance

Seems like running to social media and leaving bad reviews is the only way to get ABSA attention. Well here I go again.

So after two attempts of trying to open a business account on ABSA website with two reference number (RBD-587895 and RBD-279116), I then decided to go into the local branch and find out what’s happening, obviously with no appointment the business banker had a quick look and couldn’t find anything on the system in regards with the reference number. So Mr Tebogo Noqamza said I must just email him all the documents required and he promises I will have the business bank account that same afternoon which was the 21st of August 2024, and you guess right still no bank account on the 23rd of August 2024. You know what’s the sad part 3 other ABSA employees were copied in the mail but out of 4 people not one person can follow up to find out if my account has been opened. When you in the branch and get angry and ABSA personnel tell you it’s no need to get angry but clearly there is no services and people not willing to assist. ABSA clearly don’t need our Business. Luckily I have started opening accounts with FNB and moving over to them, don’t regret the move but regret starting with ABSA.