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Phumelele M

1 reviews | Active since Oct 2018

17 Oct 2018, 12:04

Failure to pay and bad service

I went to withdraw my cash send money from an ATM in Braamfontein on the 21st Sept 2018 and no money CAME OUT WHEN I ENQUIRE THEY TELL ME THE MONEY DID COME OUT BUT they hav no proof and I have a slip with the error message I got from the ATM

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Replies (1)
Absa
Absa's reply17 Oct 2018, 14:24
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd