WC
Wade C
1 reviews | Active since Dec 2020
01 Dec 2020, 16:45
Failure to deduct final Vehicle premium
Been requesting ABSA for the past 2 months to deduct their final Car Installment premium from my Bank account. Which they have failed to do. I have called and sent emails. No response whatsoever. I have been a good customer to ABSA for years. Not doing business with you again. Please contact me urgently.
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Absa's replyOfficial
02 Dec 2020, 08:41Dear Wade, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply02 Dec 2020, 08:41
Official
Dear Wade, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd