Failure to close deceased bank account

<p>Since the 28/07/2016 I have been trying to close a bank account with Absa's Deceased Department.</p> <p>After numerous e-mails and phone calls they just have excuse after excuse.</p> <p>They are incompetant in every aspect and the onbudsman will hear from me.</p> <p>A Property has already been transferred and they cant even close a simple bank account.</p>