Failure to close Cheque account

<p>In 2012 I switched to another bank and closed my accounts with Absa. My credit card was closed but they could not close my cheque account due to an amount being outstanding that was not banked by a lodge in Botswanna. I have followed up numerous times and still they said they can not close the account due to the debit amount being outstanding. I was assisted by Tina van der Merwe (Sales Manager Eastgate Zone) and she assured me that this will be resolved. Needles to say in 2016 my account is still open. Today I received a notice that there are a debetorder that could not be deducted due to insufficient funds. All my debit orders were moved when I canged banks. This has nou become a credit rating isssue.</p> <p>I want someone that can close this account for me.</p>