1 reviews | Active since Dec 2017
Failing to follow up on lost money
I made an EFT to Luno (FNB) about a month ago and my money vanished into thin air. Both Luno and FNB have confirmed that they did not receive the payment, while Absa has confirmed that the payment was successful. I am tired of running around trying to find my money. Please sort this out before I get lawyers involved. Case **********
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd