SF
Serelda F

1 reviews | Active since Dec 2019

28 Oct 2022, 11:28

FAILING THEIR CUSTOMERS

Would not recommend absa They turned me down twice to finance my car on a lower fixed interest rate, they didn't want to move from a 13.5 fixed interest rate to a 12 % interest rate, got a 11.75% interest rate from Westbank, and absa is my primary bank but they couldn't help "one of their own" PATHETIC ONCE AGAIN!

0
Replies (1)
Absa
Absa's reply28 Oct 2022, 13:24
Official
Dear Serelda, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards, Basani HlungwaneAbsa Bank Ltd

Best regards,