Failing eve when I try

<p>i have a credit card with Absa which i have not been able to pay due to my financial circumstance. i was on debt reciew for a year and I cancelled debt review due to not working. When i started recieving an income, I initiated contact with Absa paid 50% of my debt and have managed to pay according to agreement since.</p> <p> </p> <p>Last month end i saw an entry on my telephone saying its payment to ABSA credit card. where my arrangement with them was for me to pay into the account. i concluded that the the bank has decided to debit my account and since it was not anything above what the maximum was i thought the amount has been paid.</p> <p> </p> <p>Last week the lady from the lawyers called and told me that they have not recieved payment and i share the above story then she asked that i get a banking statement to review. I have not been able to go to the bank in the last few days.</p> <p> </p> <p>Yesterday Absa Journaled my accound an amount of 6000. vs. an out standing amount of 1200. Apparently one of the clauses I signed when signing the contract to bank with them was to give them authority to do this.</p> <p> </p> <p>my issue though is i have come forward and i am making payment . in the last 3months i have been able to reduce my debt by 50% and the first month payment hasnt gone thru my acount is Journaled. when i spoke to the consultant at absa they couldnt careless as i tried to explain. i was refered to the lawyers. So in this situation where they are not part of the repayment anymore and i am dealing with lawyers why do they then Journal my account without notification to all involved?</p> <p>I called the lwayers and they advise that they have sent me mail. My personal email address i use only when i know i am expecting communication otherwise I do not use this address at all. They acknowledge that the last agreement was for me to get a banking statement. so, it wasnt that I missed payment but that we were investigating what i thought happened.</p> <p> </p> <p>today the lawyers tell me that they checked with the bank and no such payment had been made but no one made sure that they get ahold of me and tell me that this is the case. I am supposed to now make a new arragement. how do i do that when i have a 6000 set bank. i have to first make sure i have the deducted money say 4800 which i would have to pay back where i will borrow it are they going to wait until the new debt is payed off for me to start paying?</p> <p> </p> <p>I am really upset by this action, i have lost faith in the bank i banked with the for years and i believe this clause to be unfair to the clients and the communication in this case apoling.</p>