1 reviews | Active since Apr 2015

28 Mar 2017, 11:06

Failed to raise Credit Card Limit

<p>I have been phoning 2 days to Absa Credit card department.</p> <p> </p> <p>Yesterday I phoned to raise my credit card limit and they said i am in arrears by R205.67. So i paid it in and phoned again. Then they said that they can see the account has been fully paid but it will be open the next day 28/03/2017 then i can apply again and then i can lift it, because the card will only be open in 24 hours.</p> <p> </p> <p>This morning i phoned and they said that they cannot lift the credit limit due to arrears...but it shows that i dont have any arrears on my account...</p> <p> </p> <p>Absa is a waste of my time and money...thinking about going to another Bank.</p> <p> </p> <p>Have had problems in the past aswell with ABSA</p>

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Replies (1)
Absa
Absa's reply28 Mar 2017, 16:11
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd