Failed to cancel my account, now legal is on me

It took me around a year to close my cheque account with ABSA, they refused to compensate me for the admin fees that I was charged with. Now I've been trying for nearly a year to cancel my Credit Card account, but I'm in the same boat with this account now - I've been trying to get it closed but Adriaan Matthews from ABSA Tyger Manor decided to no longer respond to me, considering the matter 'settled'. Since he decided to no longer provide me with a service, I decided to no longer deal with this - and thus, I am now being hounded by their Legal Partner and their Call Centres (who call me every morning just to put me on hold and cut me off), who are threatening to Blacklist me. I've asked several times to have this matter investigated and spoke to Supervisors who just never get back to me, I still get the daily calls and this is amounting to harassment.<br> <br> Can someone at ABSA actually assist me or does the fact that I was a loyal customer for many many years really not mean anything?????