Face masks not allowed in absa.
Went in the Fairy Glen shopping centre wanted to pop in absa for my Mom. Denied entry for wearing a N95 proper face mask. As it did not comply 150% with covid/her regulations. She saya it is absa. I do business banking x2 a week at absa been wearing the same mask since lock down started. No one has evers stopped not even the hospital. Absa please inform us of the new arrangements put up big clearly visible.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
22 Jan 2021, 13:37Dear Kevin, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply22 Jan 2021, 13:37
Official
Dear Kevin, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
's updateReviewer Update
22 Jan 2021, 16:14Went to absa Menlyn Main. No problem with my mask was screened went in was promptly helped. Absa fairy glen lady at the door was on a POWER trip and enjoyed chasing me away after threatening me with action for no compliance to her rules. She blamed absa and said new policy. I though she was joking with me like Lion Shuster does with us. She got cross with me and I turned around and left telling her I was reporting the matter. You can but you will not enter here.
's update22 Jan 2021, 16:14
Reviewer Update
Went to absa Menlyn Main. No problem with my mask was screened went in was promptly helped. Absa fairy glen lady at the door was on a POWER trip and enjoyed chasing me away after threatening me with action for no compliance to her rules. She blamed absa and said new policy. I though she was joking with me like Lion Shuster does with us. She got cross with me and I turned around and left telling her I was reporting the matter. You can but you will not enter here.