1 reviews | Active since May 2016
EXTREMELY TERRIBLE SERVICE @ ABSA CREDIT CARD DEPARTMENT
<p>Good day,</p> <p> </p> <p>I app**** for an Absa credit card on 19 May 2016.</p> <p>The application was approved online and I had to accept a quotation online which I was unable to do as the absa website refuses and kept on jumping around.</p> <p> </p> <p>Then I received an email dated 27 May 2016 indicating that I should send the requested documentation to *** which was done.</p> <p> </p> <p>I have sent so many emails requesting feedback and nothing. </p> <p>This morning I receive an email stating that if required documentation are not received in 2 working days I would have to re-apply.</p> <p> </p> <p>I mean SERIOUSLY?????????!!!!!!!!!!!!???????????</p> <p>This mistake is Absa's fault and no-one elses and because of their incompetence I would I have to reapply because I am not sending any documentation through again.</p> <p>It has been done so someone is not doing their wor****</p> <p> </p> <p>I was approved so I suggest Absa sorts it out and have my card delivered!</p> <p> </p> <p>POOR SERVICE ABSA!!!!</p>
Dear Customer
We apologise for the delay in response. Please advise if you still require further assistance
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
We apologise for the delay in response. Please advise if you still require further assistance
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
