JJ
Janine J
1 reviews | Active since Jul 2024
19 Mar 2026, 16:46
EXTREMELY RUDE CALL CENTRE CALLER
I received a call centre call from someone at ABSA - ***. She never gave me a chance to respond to her "how are you" or other questions. When I explained that I am currently not available she called me a ***** and put the call down. I would really like to know who gives her the right to go around calling her customers names and just assuming we have all the time to only listen to them.
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Absa's replyOfficial
20 Mar 2026, 11:23 Dear Janine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards, Group Customer Care Vanessa Crowe
Best regards,
Absa's reply20 Mar 2026, 11:23
Official
Dear Janine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards, Group Customer Care Vanessa Crowe
Best regards,