1 reviews | Active since Oct 2016
EXTREMELY POOR SERVICE REGARDING PERSONAL LOAN APPLICATION
<p>ABSA does not have the capacity or ability to fulfill their services or commitments timeously.</p> <p>After a personal loan application online, that I was approved for, I received a qoute. I have accepted this qoute.</p> <p>After accepting the qoute a loan facility was created on my personal internet banking. The account was firstly credited with the wrong amount and no payout was done.</p> <p>In the interm i have received notification that my application was successfull and that the debit order will be deducted on a specific date. Still no payout of loan.</p> <p>I have contacted the Absa Actionline, according to them my account is my responsibility and i should contact the relevant departments. I have contacted the relevant departments and up until now no one have been able to help me. I have been referred to different departments with promise of Absa calling me back.</p> <p>Yet again to no avail.... </p> <p>Extremely poor services from a organisation I have been banking with for more than 25 years now.</p> <p> </p> <p>I will be taking my business elsewhere.</p> <p> </p> <p>Extremely poor service delivery, extreme lack of communication.</p>
Dear Mr Hartmann
Thank you for bringing this matter to our attention.
Please provide me with your ID number to enable me to escalate and provide feedback to you.
Kind regards
Claudette
Best regards,
Dear Mr Hartmann
Thank you for bringing this matter to our attention.
Please provide me with your ID number to enable me to escalate and provide feedback to you.
Kind regards
Claudette
Best regards,
