Extremely poor service from Absa Claims

My wife and I were involved in a serious accident within the month of August 2018 and I have reached the point in the claim process were I need to register a claim with Absa's extended vehicle cover.

The service I have received is terrible and with no result. I have not been able to speak to anyone with regards to getting this started. Every time I call I am put through to someone else and from there to someone else, and it goes on and on....

No one seems to be able to help me, its like this department does not exist

Its been a difficult time for my wife and I, and I must jump through hoops with Absa and still get no help.

Absolutely useless staff, I can't believe how insensitive Absa has been towards my situation and all I want to do is process my claim

I will never recommend Absa extended cover to anyone