LP
Linda P
1 reviews | Active since Jul 2012
01 Jun 2022, 12:10
Extremely poor service from Absa Bank
The service at Absa Bank Shelly Beach is the worst we have ever experienced at any bank. You phone, no answer. Emails, no answer. Our Bodycorp accounts have been frozen and we have sent them all the Fica documents required and not even an acknowledgement that they received it. We are struggling with this problem for 3 months already and still no joy! It does not even help to go there and face them, the moment you walk out of there, they forget about you and your problem and never hear from them at all! Their service is not even worth one star.
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Replies (4)0
Replies (4)LP
Linda P's updateReviewer Update
01 Jun 2022, 16:00Although the case is still open I want to thank Ntabiseng Sibande for the prompt response in this matter.
LP
Linda P's update01 Jun 2022, 16:00
Reviewer Update
Although the case is still open I want to thank Ntabiseng Sibande for the prompt response in this matter.
Absa's replyOfficial
02 Jun 2022, 09:52Dear Linda
Thank you.
It is indeed pleasing to receive complimentary remarks about the quality service provided. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you.
It is indeed pleasing to receive complimentary remarks about the quality service provided. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply02 Jun 2022, 09:52
Official
Dear Linda
Thank you.
It is indeed pleasing to receive complimentary remarks about the quality service provided. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you.
It is indeed pleasing to receive complimentary remarks about the quality service provided. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
LP
Linda P's updateReviewer Update
13 Jun 2022, 14:06I would like to thank Nthabiseng Sibande and Melita Strachan (ABSA Shelly Beach) for the excellent service in dealing with the problem that we had with our accounts. The matter is resolved now and the case closed, thank you!
LP
Linda P's update13 Jun 2022, 14:06
Reviewer Update
I would like to thank Nthabiseng Sibande and Melita Strachan (ABSA Shelly Beach) for the excellent service in dealing with the problem that we had with our accounts. The matter is resolved now and the case closed, thank you!
Absa's replyOfficial
13 Jun 2022, 15:01Dear Client
It is indeed pleasing to receive such complimentary remarks about quality service provided.
I wish to take this opportunity to thank you Linda for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive such complimentary remarks about quality service provided.
I wish to take this opportunity to thank you Linda for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply13 Jun 2022, 15:01
Official
Dear Client
It is indeed pleasing to receive such complimentary remarks about quality service provided.
I wish to take this opportunity to thank you Linda for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive such complimentary remarks about quality service provided.
I wish to take this opportunity to thank you Linda for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd