Extremely poor service- dragon pass

<p>After spending an exhaustive time at the Absa platinum desk at the Woodlands Branch and having been assured that all the problems are now ironed out with reference to the Dragon Pass that Absa failed to provide initially, i still don't have it!</p> <p>The reply i received is that i now have to ask for an e-voucher by calling a certain number? or the sorry reply that we are dealing with extremely high volumes of e-mail therefor we are late... This is after the Dragon Pass is part of the reason why i decided to have an Absa Platinum credit card.</p> <p>I guess it is time to move somewhere else where a bank can actually provide their clients what they claim to provide.</p>