MC
Mwenecho C

1 reviews | Active since Jan 2013

07 Aug 2015, 10:47

Extremely Poor Service

Ref ***- this was app**** for on Monday. Five days later i have not even received a response despite calling in twice and being promised someone would contact me. <br> Absa has lost their standards<br> Just to let you know FNB is awesome - for the same, similar application which i did online, i got an immediate response from FNB within 4 minutes!! Yet I do not even bank with FNB!<br> I do not see why i should stick with Absa when they clearly are unable to keep on top of their game<br> Come on Absa, you will end up losing all your clients like u definitely have with me if your service continues to suck like this

0
Replies (1)
Absa
Absa's reply07 Aug 2015, 12:32
Official
Hello mwenechoc,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,