MB
Marcus B

1 reviews | Active since Feb 2011

05 Mar 2016, 09:38

Extremely poor service

My wife had to go the ABSA branch 3 time to verify and RICA her account, after that she received an SMS confirming that RICA was done. Now ABSA stop all the debit orders as, according to the HO her account was not RICA. Clearly they have useless *********** people that doesn't do their jobs and now cause their customers problems with payments that is not done due to their inadequacy and incompetency.

0
Replies (1)
Absa
Absa's reply07 Mar 2016, 09:46
Official
Hello lmbotha,

Good day

Can you kindly provide us with your wifes full ID number or alternatively her account number.

Awaiting your soonest reply.

Kind regards

Dansig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,