DR
Danie R

1 reviews | Active since Aug 2017

26 Aug 2017, 09:54

Extremely long wait for consultant service

On a Saturday morning, only one consultant on duty. Waiting more than 1 hour, only 2 clients helped with 6 waiting. I would hope ABSA pay beter attention to the client service as staff appropriately.

0
Replies (1)
Absa
Absa's reply28 Aug 2017, 09:23
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd