EXTREMELY FRUSTRATED

<p>I had the unfortunate pleasure of having to go into an ABSA branch which i avoid at all costs. Two issues ....unauthorized debit orders which have happened in the past as well an gettign a new bank card. After standing in the queue for what felt like years i finally make it to the front. I let the consultant know that i needed to reverse two debit orders from Straton VH that have been debiting me for two months with different amounts. I dont know them and have seen numerous complaints about unauthorized debit orders. I get told that i can only reverse debit orders as far back as 40days so i will have to let the ************ keep the money i worked hard to earn (1st irritation). I then ask if a stop order can be entered and am told that if they use a different order number or different amount they will still be able to debit my account. I have watched many documentaries about the same issues and am horrified each time that the bank washes its hand off such matters. Then why do i entrust you with my money if you cannot protect me the CLIENT!!!!!! </p> <p>I then ask fr a new bank card as the one I have has expired. She then says she cannot gibbe me one because she has run out asnd then she says she isnt supposed to be assigned to a station and she is just helping where she can. I must 'go and stand in front of the person in the front of the queue who has also been waiting as long as me and everyone else and jump for another teller. Why must i do that, she has inconvinienced me. Why didnt she ask prior to me getting to her so that i would have wasted my time. </p> <p>Needless to say i left without my card. I still fail to understand why i can get a credit card delivered to my premises when it has expired from ABSA but not get my debit card through the same channel. I will never get my hour spent at ABSA bank. I am highly unimpressed with the service!!!!!!!!!!!</p>