CA
Chester A
1 reviews | Active since Jun 2019
14 Apr 2020, 11:01
Extremely disappointing
I will never suggest or recommend that you sign up for absa premium banking account. They were allowing 5 free cash deposits a month . They then took it away with out notifying me, i was supposed to smell they Changed the benifits of the account. I was dumb enough not to pick it up on my charges statement. 3 months later and over a R1000 in extra charges that i unwillingly paid. Oh well absa well done ill be doing a lot less banking with you in the future!! And definitely downgrading that useless account you call premium banking.
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Replies (1)Absa's replyOfficial
14 Apr 2020, 11:24Dear Chester, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply14 Apr 2020, 11:24
Official
Dear Chester, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
