JL
Jennie L

1 reviews | Active since Jan 2013

27 Mar 2025, 17:24

📢 Extremely Disappointed with ABSA Bank!

I never thought I’d have to post something like this, but after countless attempts to get assistance from ABSA Bank, I have received no response, no resolution, and absolutely no customer service.

As a long-time customer, I expected better. Instead, I’ve been met with silence and frustration. If this is how ABSA treats its customers, then I see no reason to continue banking with them. I will be closing my account this week.

Customer service should be a priority, not an afterthought. Has anyone else experienced similar issues? Let’s talk! 🚨 #CustomerServiceFail #ABSA #DoBetter

0
Replies (1)
Absa
Absa's reply28 Mar 2025, 10:36
Official
Dear Jennie  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***6. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
  
Regards Pravesh Bejay Customer Value Management