JL
Jennie L
1 reviews | Active since Jan 2013
27 Mar 2025, 17:24
📢 Extremely Disappointed with ABSA Bank!
I never thought I’d have to post something like this, but after countless attempts to get assistance from ABSA Bank, I have received no response, no resolution, and absolutely no customer service.
As a long-time customer, I expected better. Instead, I’ve been met with silence and frustration. If this is how ABSA treats its customers, then I see no reason to continue banking with them. I will be closing my account this week.
Customer service should be a priority, not an afterthought. Has anyone else experienced similar issues? Let’s talk! 🚨 #CustomerServiceFail #ABSA #DoBetter
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
28 Mar 2025, 10:36Dear Jennie
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***6. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards Pravesh Bejay Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***6. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards Pravesh Bejay Customer Value Management
Absa's reply28 Mar 2025, 10:36
Official
Dear Jennie
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***6. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards Pravesh Bejay Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***6. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards Pravesh Bejay Customer Value Management
