JE
Jade E

1 reviews | Active since Oct 2019

14 Oct 2019, 13:25

Extremely Disappointed

I am extremely disappointed! After settling my credit card in full on 10 April 2019, it has been 6 months and I am STILL waiting for the letter stating that my account has been settled and am still receiving phone calls to pay something that has been paid in full. I must say that even though the gentlemen working on my account were friendly, from a business perspective this is extremely poor service!

0
Replies (1)
Absa
Absa's reply14 Oct 2019, 14:02
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd