cB
cheryl B

1 reviews | Active since Feb 2015

05 Apr 2016, 16:33

EXTREMELY BAD TELEPHONE MANNERS

I CONTACTED THE ABSA BANK CALL CENTRE SAVINGS INVESTMENT ENQUIRING ABOUT A 32 DAY SAVINGS ACCOUNT, MY QUERY WAS HOW LONG WILL IT TAKE FOR THE MONEY TO REFLECT INTO ANOTHER BANK ACCOUNT, THE CONSULTANT WAS EXTREMELY RUDE & UNHELPFUL, THE CALL WAS MADE AT 4.14 PM. I WOULD LIKE ABSA BANK TO SEND THEIR CONSULTANTS FOR TRAINING.<br> T 4.14 PM I CALLED BACK & SPOKE TO THABO WHO WAS HELPFUL, ; STATED THE MANAGER WASN'T AVAILABLE.

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Replies (1)
Absa
Absa's reply06 Apr 2016, 10:59
Official
Hello banwarilalc.,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,