MS
Maggie Sarela-Matjeke

1 reviews | Active since May 2018

15 Oct 2025, 20:23

Extremely Bad Service from ***** Department

I opened a ***** case in August and still no feedback received despite me calling and promised i will be phoned back. Just yesterday i promised that i will be contacted before close of business today. Today still no phone call no email nothing.

0
Replies (1)
Absa
Absa's reply22 Oct 2025, 12:41
Official
Dear Maggie, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***6. I will review the matter and provide you with an expected timeframe for further feedback.  Kind regards,Basani HlungwaneAbsa Bank Ltd

Best regards,