EXTREMELY BAD SERVICE FROM ABSA BANK

I would like to express my major dissatisfaction with ABSA Bank. After not being able to transact on internet banking or cellphone banking, I visited a branch to enquire why and was informed that my business account had been blocked pending documents. Not one follow up call or email or letter came from ABSA to actually make sure that I had received notification of this happening. NOTHING. IAlmost 3 weeks down the line, my accountant is trying to sort this all out for me BUT still no follow up from anyone at ABSA. I have not been able to pay month end bills, my bonds, my utilities, nothing. For years now I get the odd service call from ABSA and they ask if I have a relationship Manager, to which I say i DO NOT but WOULD DESPERATELY LIKE TO HAVE ONE. Still no one phones me. 5 years!!!!!! Now almost 3 weeks and my business account is still blocked. THIS IS THE WORST BANK IN THIS COUNTRY FOR SERVICE. THEY DO NOT CARE AND I HAVE HAD MY ACCOUNTS HERE FOR ALMOST 30 YEARS PLUS ALL MY ACCOUNTS ARE HERE. shocking beyond...Scottburgh & Amanzimtoti branch are a total joke with NO CUSTOMER SERVICE at all. I will be switching banks and taking all my business away from ABSA