HP
Herman P

1 reviews | Active since Dec 2015

08 Dec 2015, 12:33

Extremely bad service from ABSA

App**** for credit card online. Sent supportings docs three times, no response, holding on hour at a time. After a month an approval but no card, I phone to follow up, holding hour an half, the system says they are still waiting for docs,!! That after ive done acceptance over the phone!! All on the call centre cant help me. So sorry i left FNB. Will go back....<br>

0
Replies (1)
Absa
Absa's reply09 Dec 2015, 13:11
Official
Hello Hermanpret123,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,