Extremely Bad service

ABSA bank Florida branch, service is extremely slow and the staff do not show any sense of urgency and they are not willing to take an extra mile for their clients, I was forced to open a cheque account today all I wanted to do was link my credit card to my savings account due to me declining the cheque account the consultant, made excuses to assist me with my enquiry by saying that my account is FICA blocked, what about treating client fairly and FAIS does not allow consultants to force or recommended products to clients. I could have opened accounts for my children but no thanks the client experience is bad 0 /10 , the call centre and branch staff are very unprofessional.