Extremely bad service

<p>My account was blocked without any notification. My bank card was blocked, as well as my internet banking. I called ABSA and was told that I had FICA documents outstanding. (I have been banking with ABSA for 6 years and have a home lone with them. I therefore do not know how this is possible) I immediately sent through the documents. It has been 6 days now and my account is still blocked. Each time I call ABSA I get excuses and empty promises. I was told that the block would be lifted 48 hours after I sent through the documentation. It has been 6 days! 6 Days that I have been denied access to my account. This is totally unacceptable. I will definitely be closing my accounts at ABSA and wouldn't advise anyone to open an account there. </p>