Extremely bad service

<p>My crd expired already last year and I requested to get a new card from them and I also asked for a update on what I owed on my card. After getting no reply from them I decided that it would have been better to contact the head office and I started getting reply's. I was asked to give them 1 week to get my new card and also to resolve the problem in total</p> <p> </p> <p>After giving them another week to resolve the problem it took 2 months to get the statement of what was outstandingh on my acount and I was promised a new card that I'm still waiting for already since March 2016. </p> <p> </p> <p>I was mailed about 3 months ago and told that the card department spoke to me and was arranging for the card to be delivered to me and that was a lie from the card department as I was never contacted and I was told by Andrea that they spoke to me and said that the card would be by me in 2 days</p> <p> </p> <p>I would not advice anyone to ever deal with this company as you do not get any help from them and they never reply to mails. Following up does not happen at all and they do not know at all what customer service is. </p>