Extremely bad and *****ulent practices

Dear Thulile, I hope this message finds you well. We truly value your concerns and are eager to assist you further. To proceed, we kindly request you to forward us the two paid-up letters, along with a full ITC inquiry showing the disputed accounts changed to active. This information will help us to address your concerns promptly and efficiently. We look forward to hearing from you soon. Thank you for your cooperation.

Dear Thuli, We refer to the below and note that we have not received a reply from you. We understand that you may be occupied, so at your earliest convenience, please forward us the two paid-up letters and a full ITC inquiry showing the disputed accounts changed to active. This information will help us address your concerns promptly and efficiently. Please be advised that our office will proceed to close the case by 19/09/2025 at 11:30 because we have not received sufficient information for us to work on the file. If you are dissatisfied with the outcome and need more help, please let us know, and we will reopen the case for further review. Once again, we extend our unconditional apology for any inconvenience this may have caused.