TM
Thania M
1 reviews | Active since Sept 2017
18 Aug 2021, 11:12
Extremely annoyed with poor service
I have paid up my car 5 months ago but it still shows on my credit report and now i am unable to get a new vehicle. I have been phoning the for months but they keep referring me to their legal department which never answers their phones.
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Absa's replyOfficial
18 Aug 2021, 12:04Dear Thania, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply18 Aug 2021, 12:04
Official
Dear Thania, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care