Extreme Dissapointment

<p>I Wrote to Absa last month after my Debit order failed to go off and asked what had happened, no body could explain to me why the debit order didnt go off my account for my Absa credit card, aftern a long wait, Absa now starts to call me and advise that my account is overdue to no fault of mine, i called Absa Collections as the numbers that was sent to me via sms, after holding for 15 minutes, the consultant (Nandipha) tells me that there was system issues and unfortunately there is nothing they can do and now my debit order has doubled from R800 to R1400... unbelievable, they now assume that i have all this money readily available to pay....even though all this was not my fault.... i am going to take this further, you can not play around with peoples accounts like that... if there was a system problem comee forward and ask customers the best way to retrieve the money and not forcefully ESPECIALLY IF THIS WAS NOT MY FAULT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>