CM
Channelle M
1 reviews | Active since May 2016
27 Mar 2021, 08:44
Extra charges
I settled my credit card IN FULL on the 20th of March 2021, I'm still getting finance charges for the 26th of March 2021, why am I being charged when I've paid in full??! SOLVE THIS!
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Absa's replyOfficial
29 Mar 2021, 08:36Dear Channelle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply29 Mar 2021, 08:36
Official
Dear Channelle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care