kS
kb S

1 reviews | Active since Mar 2021

04 Apr 2025, 09:29

Extended Cover Insurance Policy

I am writing to address an issue I am experiencing with my Extended Cover Insurance Policy for my vehicle. I enrolled in this policy in 2022, and the premium of R117.01 has been included in my car installment payments.

Currently, I am trying to make a claim, but I have been informed by Absa that my ID number does not exist in their system. My policy number is ***0.

I would appreciate your assistance in resolving this matter.

0
Replies (2)
kS
kb S's update09 Apr 2025, 14:36
Reviewer Update
Good Day

Since I brought this issue to Absa, I have not yet received any communication or solution. seem like absa is not taking my issue seriously and i have been paying since 2022, I am also taking this issue to the National Financial Ombud Scheme
kS
kb S's update15 Apr 2025, 12:05
Reviewer Update
Hi Mara, how long must I wait for my claim to be processed?