WS
W. Skosan

1 reviews | Active since Dec 2009

02 Feb 2021, 09:33

Exposure of your personal information

Unauthorised debit orders

Every time this goes off its R150 when there is no money in my account. Please refund all the R150's you have taken due to these debit orders.

I received the email from you that my account info was compromised thereafter these debit orders started.

Please go through my account and rectify this asap and refund all the fees I have been paying thus far due to this

When you owe Absa money they so quick to call you !!

Regards Whitney

0
Replies (2)
Absa
Absa's reply02 Feb 2021, 12:01
Official
Dear Whitney, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***4 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 
Absa
Absa's reply02 Feb 2021, 12:01
Official
Dear Whitney, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***4 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd