Expiry Date of Contract

On Thursday, 16 July 2015, Precious from ABSA Home Loans phoned me. I have NO problem with her as a person. I was most annoyed when she told me that my 20 year home loan has come to an end and I must pay the balance of R21 000,00 otherwise it will affect my credibility. If ABSA had any decency or reasonable form of communication, they would have phoned me this time last year, and said I must realise that my contract ends in 12 months time! I have actually finished paying the house off a long time ago. That<br> R21 000,00 is from the access bond which I took against my house. Precious<br> offered that I come into the bank and extend my term by another 10 years!!<br> I feel that I have been a loyal customer for approximately 30 years, and paid for my house for the past 20 years, the least ABSA could have done was informed me timeously!<br>