MW
Marece W

1 reviews | Active since Oct 2010

16 Nov 2015, 11:31

Expired credit card

Good day<br> <br> On saturday 14 November my mother transferred R1000 via EFT from her ABSA cheque account to my absa credit card. However she mistakingly used my expired credit card number instead of my new number. <br> Can you please assist by getting that R1000 into my new credit card. I received a sms from ABSA on 15 November stating there is an error with the payment and that I must phone ***. The phone rang for an hour. Then eventually someone answered and said I must send an email to [Email Removed] and the whole exercise will take 30 days.....??? Kindly assist asap. The expired credit card number which I still use to log onto my internet banking is ***. The money must please be transferred to the new credit card.

0
Replies (1)
Absa
Absa's reply16 Nov 2015, 15:40
Official
Hello Marece,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd