SB
Shenaaz B
1 reviews | Active since Oct 2015
02 Oct 2015, 12:55
Expired card - no refund of funds!!!!
I tried to transfer money out of my Virgin Money Account but could not due to my card expiring. <br> I called the contact center they said i do not qualify for a replacement card in addition to that i cannot access the money in my card and should try again after 3 months!! <br> I need to access my money immediately!!<br> This is ridiculous! <br>
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Replies (1)
Absa's replyOfficial
05 Oct 2015, 12:02Hello ShenaazBhima,
We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team.
We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team.
Absa's reply05 Oct 2015, 12:02
Official
Hello ShenaazBhima,
We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team.
We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team.