NM
Noni M
1 reviews | Active since Jan 2019
24 Dec 2021, 21:41
Experian on Absa Account
My credit score is affected Cs Absa hasn’t updated its account at Experian...!!Last update was 31-01-2020 ...!!And it’s stuck on 9 months in Arrears...!!Can Absa update its customers credit record at Experian...!!Its been 2 years in Arrears not 9 months
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Replies (3)0
Replies (3)
Absa's replyOfficial
28 Dec 2021, 11:16Dear Noni, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply28 Dec 2021, 11:16
Official
Dear Noni, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
28 Dec 2021, 16:57Dear Noni,
Please be advised that we sent an email to the email address *** requesting additional information. Please reply for us to assist further. Thank you.
Basani.
Please be advised that we sent an email to the email address *** requesting additional information. Please reply for us to assist further. Thank you.
Basani.
Best regards,
Absa's reply28 Dec 2021, 16:57
Official
Dear Noni,
Please be advised that we sent an email to the email address *** requesting additional information. Please reply for us to assist further. Thank you.
Basani.
Please be advised that we sent an email to the email address *** requesting additional information. Please reply for us to assist further. Thank you.
Basani.
Best regards,
Absa's replyOfficial
29 Dec 2021, 12:21Dear Noni,We refer to the above and note that we have not received a reply from you. We understand that you may be occupied at the moment and therefore request that at your most convenient time, reply and provide the requested information. Please be advised that we will be closing the case at end of day 29/12/2021 should we not receive the requested information. While we close the case, please be informed that we will still attend to your matter as soon as the requested information has been received.Looking forward to hearing from you soon.
Best regards,
Absa's reply29 Dec 2021, 12:21
Official
Dear Noni,We refer to the above and note that we have not received a reply from you. We understand that you may be occupied at the moment and therefore request that at your most convenient time, reply and provide the requested information. Please be advised that we will be closing the case at end of day 29/12/2021 should we not receive the requested information. While we close the case, please be informed that we will still attend to your matter as soon as the requested information has been received.Looking forward to hearing from you soon.
Best regards,