CB
Clive B

1 reviews | Active since Feb 2010

22 Dec 2015, 10:16

Exorbitant Charges made by ABSA

Exorbitant Charges are being made in respect of Bank Fees by ABSA.<br> They are gouging their customers.<br> For example we have an account on which there were 8 small transactions amounting to under R20000 and they charged us<br> R120.60 Internet Banking Fee<br> R 59.50 Monthly account fee<br> R183.80 Transaction fee.<br> I'm other instances we are charged interest on accounts that have never been overdrawn.<br> And to make things worse they have made thing very difficult for customers to complain as they hide behind a wall of bureaucracy and red tape. Perhaps they need to take a leaf out of Capitec's book.

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Replies (1)
Absa
Absa's reply22 Dec 2015, 12:17
Official
Hello doberman,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd