Exorbitant charge for a single A4 page tax certificate.

It is SARS season, Postal service on strike, no way that I can download my tax certificate via internet. I did not receive an email or an item in the mail, go to absa branch for 1 page and the cost is R20.00. Are you that desperate for money to charge that amount for a single piece of a4 paper with some ink and a stampon it? absa, You are testing your clients, I have been with absa sine 1970, now retired and still all you want is money, no recognition. Well, it will be goodbye absa and the word will spread. Barry de Kock