Exorbitant Bank Charges

<p>I have logged a complaint with ABSA regarding their exorbitant bank charges, that are aptly named " New Management Fees". What I want to know is what are they managing? This is a normal account, a personal account, not a Business account. I manage my own account? What exactly have They managed for me? Plus, i have a gold cheque account, so why am I not paying the Gold Package fees? I don't have time to study the ABSA website everyday to check that I am charged correctly? And to make matters worse, I found that I was paying R10 per swipe, and R16.95 per debit order? Is this even legal? I am trying my utmost to save money where I can, and ABSA just takes it? I was phoned by Kabelo, and I honestly hope Kabelo comes back with the right answers. I want my money back!</p>