1 reviews | Active since Mar 2015
Exorbetent fees, no service!
My experience with absa bank started out positively. I opened the account in order to pay weekly wages. I was very impressed with the service of the sales consultant at langeeban branch.<br> <br> Since then I have been retrenched but have had a few private jobs so I kept the account open in the hope that business would improve.<br> <br> However in the last 3 months business has dried up. But the exorbetent monthlty charges have continued to rack up. Clearly anyone looking at my account could see I could not afford these crazy charges. On top of this I get charged an excess penalty for having no money, I love the irony. Could absa's system not have possibly flagged my account to someone and offered me a cheaper option, and provide with service that I pay for every month, but don't receive. Ended up getting hounded by unfriendly absa call centre employees to pay the charges. <br> <br> I went and paid the R469 I owed in charges in order to close the account . The employees at the rondebosch branch were disinterested and didnt try once to keep my business. I found out I was being charged R7 a day in excess! Closing balance 03/03 was R462 and today 04/03 R469!? Good riddance absa!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
